Need a hand with AIpparel? We're here to help — and most questions are answered below.
We aim to reply within 1–2 business days. For privacy or data requests, email privacy@aipparel.app.
No. Tap Get Started on the welcome screen and AIpparel creates a profile right on your device — no login, email, or password required. Take or choose a photo and you can generate your first try-on immediately.
Add a full-body photo of yourself, then pick clothing to try on. AIpparel uses AI to render the garment on your own photo — your face and body — so you can see how it actually looks on you. You can layer pieces together for a full outfit, including shoes.
Save items and outfits into collections you control, and remember your size in every brand (tops, bottoms, blazers, shoes, and more) so you can pull up exactly what you wear while shopping. Add items to your Notify list and AIpparel re-checks the price when you open the app, so you know when something you want drops.
AIpparel Unlimited is an auto-renewable subscription billed through your Apple ID. Manage or cancel it any time in Settings → Apple ID → Subscriptions on your device. Cancelling stops the next renewal; the current period is not refunded.
If you reinstalled the app or switched devices, tap Restore on the subscription screen to restore a subscription tied to your Apple ID.
Purchases are handled by Apple. Refund requests are managed by Apple at reportaproblem.apple.com.
Your photos stay on your device. To create a try-on, a photo is sent to AI image-processing providers to generate the image, and the result comes back to your device. We don't store your photos on our servers. Full details are in our Privacy Policy.
Go to Profile → Delete Account in the app. This permanently erases your photos, wardrobe, sizes, measurements, and saved looks from your device, and removes your stored fit data from our systems.
Email support@aipparel.app and we'll get back to you. Tell us your device model and iOS version, and what you were doing when the issue happened — it helps us fix things faster.